
Heating and cooling, done properly.
Heating and cooling for higher-end homes and commercial projects across Melbourne, every job built to a commercial standard. Tell us what you need and we'll get back to you with a free, honest quote.
- 4.9on Google
- 30+ yearsfamily-owned
- ARCtickAU12030
Rated 4.9 stars on Google
Read them on GoogleI called Shane to enquire about installing new air conditioning systems, and he took the time to have a really thorough conversation with me about what I actually needed. In the end, he honestly recommended a much cheaper option, even though it meant he would lose business. … It’s rare to come across that level of honesty and integrity.
Shane & his team did an incredible job replacing our old evaporative cooling and gas ducted heating with a far more efficient reverse cycle system - we love our new setup, especially the zoning. Installation, clean up and education around the new system were all done brilliantly.
Shane and Jordyn at FHAC were superstars. Easy to work with, fair quote, good recommendations and quick service. … Even came back 3 weeks after the install to improve something they weren't completely happy with. They take pride in their work and the experience shines through.
Most professional tradies I've ever come across. Highly skilled and meticulous with their work. They took on a job that others said was too hard or wanted to charge twice as much. They replaced a multisystem in a 4 level townhouse.
Only in summertime and only on a 40+ degree day does you a/c decide to ark up! Ours did. So we contacted Forest Hill A/C. Shane was able to get Jordan out to fix our issue which was done in a prompt and efficient manner. And Jordan is a top bloke too.
They replaced a 30+ year-old air-conditioning system and a 30+ year-old gas heater with a high-efficiency Fujitsu inverter system installed on the roof. The quality of workmanship was outstanding — clean, professional, and clearly done to a high standard.
Shane got a team out the same day to look at a heating vent that wasn’t working. The guys were friendly, explained what was wrong with it & got it fixed quickly. Fair pricing too.
Shane went above and beyond helping me troubleshoot an issue with my heat pump. He took the time to advice me via multiple text messages after receiving my initial enquiry and never once insisted on a service call, even though I was very willing to pay him for one!
Shane and his team were thorough and spent a lot of time fixing up work that had been previously done badly. He was always great at explaining what was going on and they were reliable.
Shane and Jordan have installed 2 central reverse cycle systems and 3 split systems over the last 10 years and couldn’t be happier with their work. The most recent central system is fully electric and each room is zoned so temperature can be independently controlled.
They took care of details other companies wouldn’t even consider (like carefully positioning the external condenser to minimise vibration and noise, and using Colorbond flashing to neatly cover exposed cables). … I compared Forest Hill AC with three or four other companies, including some of the big names before going with them.
Not just very good price but went out of their way to explain process and coming back to fine tune zoning and rexplain system to us without any fuss, having the app control on phone is awesome.
We install and service
FujitsuDaikinActronAirMitsubishi ElectricHisensePanasonic
Why people keep calling us
A family business with 30+ years in the trade, specialising in higher-end homes and commercial projects. You deal with the same people from the first phone call to the follow-up.
A commercial standard, every job
Whether it's a family home or a hotel rooftop, the work is designed, installed and finished to the same high commercial standard.
“They took care of details other companies wouldn't even consider.” – Leonardo C.
Honest advice
If a cheaper system will do the job, we'll tell you. We'd rather lose the sale than sell you something you don't need.
“He honestly recommended a much cheaper option, even though it meant he would lose business.” – Mel P.
We take the hard jobs
Four-storey townhouses, tight laneways, awkward roof spaces, and fixing work that wasn't done right the first time.
“They took on a job that others said was too hard.” – Anna P.
We come back
Once you've lived with the system for a few weeks, we come back to fine-tune it and walk you through it again.
“Even came back 3 weeks after the install to improve something they weren't completely happy with.” – Clinton H.
Heating and cooling for homes and businesses

Ducted reverse cycle
One quiet system that heats and cools the whole house, zoned so you only run the rooms you're using.
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Gas to electric upgrades
Swap old gas ducted heating and evaporative cooling for one efficient electric system. We'll check what rebates you can get.
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Split systems
Single rooms, bedrooms and living areas. Neat installs with the pipes and cables tidied away properly.
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Repairs and servicing
Breakdowns, noisy units, poor heating, error codes and regular servicing. We'll tell you if it's worth fixing.
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Commercial and hospitality
All commercial projects across Melbourne: offices, retail, pubs, restaurants, cool rooms and specialist facilities.
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Replace old gas heating and evaporative cooling with one electric system
A lot of Melbourne homes still run a gas ducted heater from the 80s or 90s and an evaporative cooler on the roof. Swapping both for one efficient reverse cycle system means heating and cooling from one controller, zoning, and no more gas bill. Victorian Energy Upgrades discounts can take thousands off, and we check what applies when we quote.
“Replacing our old evaporative cooling and gas ducted heating with a far more efficient reverse cycle system - we love our new setup, especially the zoning.”Steven & Anita K.How the switch works
From first call to a system you're happy with
- 1
Tell us what you need
Fill in the quote form or give us a call. A couple of details is enough to start.
- 2
We come out and quote
For most jobs we look at the house first, so the price is right. Free, no obligation.
- 3
We install it properly
Neat pipework, units where they belong, and we clean up after ourselves.
- 4
We make sure it's right
We show you how it all works, and come back to fine-tune if it needs it.
Recent work
Real jobs, photographed by the team.









Started in Forest Hill. Still family-run.
Shane started the business in Forest Hill more than 30 years ago, which is where the name comes from. The workshop is in Croydon now, and the team includes Graeme, Josh and Jess.
From a single split system in a nursery to a crane lift onto a commercial roof, we do the job properly and we stand behind it.
More about usBased in Croydon, working across Melbourne
All areasDon't see your suburb? We work right across Melbourne, so give us a call.
Questions people ask
How much does a quote cost?
Nothing. Quotes are free and there's no obligation. For bigger jobs we come out to look at the house so the price is right the first time.
Where are you based?
Our workshop is at Factory 1, 43 Vinter Avenue, Croydon. We work right across Melbourne, on higher-end homes and commercial projects.
What kind of jobs do you specialise in?
Higher-end homes and commercial projects. Every job, residential or commercial, is designed, installed and finished to a high commercial standard.
Why is it called Forest Hill if you're in Croydon?
Shane started the business in Forest Hill more than 30 years ago. The workshop moved to Croydon years ago, but by then everyone knew us by the name, so it stayed.
Do you do repairs on systems you didn't install?
Yes. We repair and service all the major brands, and we fix a fair bit of other people's work.
Can you help me get off gas?
Yes. Replacing gas ducted heating and evaporative cooling with reverse cycle is one of the most common jobs we do. We'll also check what Victorian Energy Upgrades discounts apply.
Are you licensed?
Yes. We hold ARCtick refrigerant trading authorisation AU12030 and have been in business for over 30 years.
Get a free, honest quote
Tell us what you've got and what you'd like. We'll get back to you, usually the same day.
